Refund policy

Return & Refund Policy

At 7 Stars Serenity, all of our products are handmade with love using premium botanical ingredients. Due to the personal nature of our skincare and wellness products, all sales are final. We do not accept returns or exchanges.

However, your satisfaction matters deeply to us. If your order arrives damaged or defective, please contact us within 7 days of delivery at [7starsserenity@gmail.com] with:

  • A photo of the damaged item
  • Your order number

We will do our best to make it right by offering a replacement or store credit at our discretion.

Thank you for supporting our small business and trusting 7 Stars Serenity with your wellness journey. 🌿